Terms of Sale

These General Terms of Sale establish the terms and conditions for purchasing products and services from Hawksbill Gaming and its affiliates through the Hawksbill Gaming web store at www.HawksbillGaming.com. By placing an order, the purchaser acknowledges that they have read, understood, and agreed to the terms and conditions of this Agreement.

Purchase of products

  • Upon placing an order, you’ll receive a confirmation email with a ticket number at the email address you provide. Check your spam folder if you don’t receive it within 10 minutes.
  • Use of the web store shall be for legitimate inquiries or orders only.
  • Speculative, false, or fraudulent orders are strictly prohibited. If we have a reasonable suspicion of such an order, we reserve the right to cancel it and notify the appropriate authorities.
  • The purchaser must provide accurate contact details, as we may need to reach you.
  • Failure to provide all the required information may result in the inability to process your order.
  • In the event that we decline your offer and funds have already been debited from your account, a refund will be issued.
  • By placing an order, you confirm that you’re at least 18 years old and legally capable of entering into binding contracts.

Product and Support Descriptions

We aim to provide accurate descriptions, but we can’t guarantee complete accuracy or error-free content.

If a purchased product doesn’t match the description or support terms, your sole remedy is to return it according to our Return Policy.

Availability of products

  • Product orders are subject to availability, and in case of supply difficulties or out-of-stock items, we may suggest substitute products of equal or higher quality.
  • If you decline the substitutes, we will refund your payments.
  • While the probability of such a scenario is minimal, we maintain the right to withdraw products, modify or delete content, and decline order processing, even after confirmation.

Promotional Offers

  • Hawksbill Gaming reserves the right to modify or terminate offers at any time.
  • Bundles, Services, Subscriptions, and Extended Warranty are excluded from promotions.
  • Other exclusions and limitations may apply.
  • The discount will be applied during checkout and is valid only on the Hawksbill Gaming web store.

Cancellation of Orders

  • We may cancel your order if we can’t accept it within a reasonable time or if payment is incomplete.
  • In case of cancellation, we’ll refund any previous payment made for that product.

Limited Warranty

 Refer to the provided warranty link for information about the Limited Warranty for products.

Return Policy and Customer Support

Refer to the provided return refund policy link for information about the Return Policy. If you need assistance, you can contact Customer Support at sales@hawksbillgaming.com.

Price and Payment Terms

  • Although we strive for accurate pricing on our web store, occasional errors may occur. If we identify a price error for any product(s) you have ordered, we will promptly inform you and provide the choice to confirm the order at the correct price or cancel it.
  • We are not obligated to sell product(s) at incorrect (lower) prices, even after sending an Order Confirmation, if the pricing error is an obvious typographical or mathematical mistake that a reasonable person would recognize.
  • We reserve the right to refuse orders for bulk or high-value purchases and to change price and availability information without prior notice.
  • We may notify you, before accepting your order, of any price revisions due to changes in the cost of the products, including but not limited to changes in tax rates, levies, exchange rates, or changes to product descriptions. If you choose to proceed with your order, you acknowledge and agree to purchase the product at the revised price and/or description.
  • Unless otherwise stated, all product prices listed on the Hawksbill Gaming web store do not include: (i) shipping costs (unless you qualify for free shipping as per the terms on the web store); (ii) sales tax, duty, customs charges, import duty and tax (where applicable); and (iii) cross border fees (collectively referred to as “Additional Cost”). The purchaser is responsible for bearing these Additional Costs.
  • Full payment must be made before we accept your order using the available payment methods provided on the Hawksbill Gaming web store. Credit and debit cards will be charged before the products are dispatched or any services commence.

Software

  • All software is subject to the respective end-user license agreement.
  • By using the software, you agree to be bound by the applicable end-user license agreement.

Limitation of Liability

In no event shall Hawksbill Gaming, its officers, directors, employees, or agents be liable for any special, incidental, indirect, consequential, or punitive damages, including those arising from loss of use, data, or profits, regardless of the theory of liability, arising out of or in connection with these Terms of Sale. This applies even if Hawksbill Gaming has been advised of the possibility of such damages. The maximum liability of Hawksbill Gaming (whether for breach of contract, tort, or any other legal theory) shall not exceed the amount paid by you for the Product most closely related to your damages. These limitations shall also apply in the event that any warranty or remedy provided under this Agreement fails of its essential purpose. Please note that in some jurisdictions, the exclusion or limitation of incidental or consequential damages or other mentioned limitations may not be applicable to you.You may not offset any payment by way of counterclaim or set-off without our prior written consent. We are not liable for billing errors unless you report such errors within fifteen (15) working days from the date of acceptance. If the billing error is solely our responsibility, we will cancel your order and refund any prior payment made for that product. We will also allow you to place a new order for the product.

Without prejudice to the foregoing and to the maximum extent permitted by law, we shall have no liability to you if the products infringe or are alleged to infringe any rights (including intellectual property rights) of any third party.

Licenses & Export Laws

  • The purchaser is responsible for obtaining any necessary licenses or consents from government authorities or other relevant authorities at your own expense, as required for the purchase, transportation, or use of the products. You agree to provide evidence of such licenses or consents upon our request.
  • The purchaser agrees to comply with any applicable export control laws or regulations related to the purchase, transportation, or use of the products.

 

Your Representations

  • The purchaser must maintain and update their account information promptly and ensure its security.
  • All information provided when placing an order must be current and sufficient.
  • You may not assume any warranty or obligation on our behalf without our express prior written consent.

Personal Information and Privacy Policy

  • Personal and non-identifying information is handled according to our Privacy Policy.
  • By making a purchase offer, you accept and consent to our Privacy Policy.

Miscellaneous

  • ENTIRE AGREEMENT – The purchaser acknowledges that these Terms of Sale supersede and cancel all previous contracts or agreements, whether oral or written, express or implied, between Hawksbill Gaming and you regarding your ability to purchase goods or services from the Hawksbill Gaming web store. These Terms of Sale prevail over any other terms or conditions contained in or referred to in any communication from you or implied by custom or practice. Any variations of these Terms of Sale must be in writing and signed by an authorized representative of Hawksbill Gaming.
  • MISCELLANEOUS GOVERNING LAW – The purchaser agrees that the laws of [enter state name], without regard to conflict of laws principles, shall govern these Terms of Sale and any disputes arising between you and Hawksbill Gaming in relation to your use of the Hawksbill Gaming web store and these Terms of Sale. If you are a consumer based in the European Union, you may make a claim in a competent court in your country of residence.
  • FORCE MAJEURE – Hawksbill Gaming shall not be liable to you or held in breach of contract for any loss or damage resulting directly or indirectly from circumstances beyond Hawksbill Gaming’s reasonable control, including but not limited to acts of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labor disturbance, breakdown of plant or machinery, interruption in the supply of power or materials. In such an event, Hawksbill Gaming may choose to cancel your order and refund any payments made.
  • SEVERABILITY – If any provision of these Terms of Sale is held by a court or other competent authority to be invalid, unenforceable, or illegal, the other provisions shall remain in full force and effect.
  • ASSIGNMENT – Hawksbill Gaming may assign or transfer its rights and obligations under these Terms of Sale to a third party without your consent. You may not assign or transfer your rights and obligations under these Terms of Sale without the prior written consent of Hawksbill Gaming.
  • WAIVER – No failure or delay by Hawksbill Gaming in exercising any right, power, or privilege under these Terms of Sale shall operate as a waiver of such right or acceptance of any variation of these Terms of Sale, nor shall any single or partial exercise by Hawksbill Gaming of any right, power, or privilege preclude any further exercise of that right or the exercise of any other right, power, or privilege. The rights and remedies provided in these Terms of Sale are cumulative and not exclusive of any rights or remedies provided by law.