Hawksbill Gaming Limited Warranty
Welcome to our Warranty Information Page! At Hawksbill Gaming, we take great pride in creating high-quality products that meet the highest standards. We make the best effort to ensure that our products are durable and reliable. However, we understand that sometimes unforeseen issues may arise. We provide this warranty to assure you that we stand behind our products and are committed to resolving any concerns you may have.
Summary:
∙ Hawksbill Gaming provides a warranty that ensures the product is free from defects in material and workmanship for the specified period.
∙ If your Hawksbill Gaming product proves to be not operating according to its published technical specifications, we will replace the product at no cost to you.
∙ This warranty does not cover issues or damages resulting from: wear and tear, modifications/repairs, improper use, voltage issues, cryptomining damage, counterfeit products1, etc.
∙ The warranty period varies depending on the product and is effective from the date of purchase from Hawksbill Gaming or an authorized reseller. For specific details, please refer to the user documentation or the table below*.
∙ Proof of purchase in the form of an original sales receipt or order number, along with product and defect pictures, is required for all claims.
Limitation of Liability:
Hawksbill Gaming disclaims any implied warranty on its hardware products, except where prohibited by law. To the extent permitted by applicable law, Hawksbill Gaming shall not be liable for any special, incidental, indirect, or consequential damages, including loss of profits, revenue, or data (whether direct or indirect) and commercial loss resulting from a breach of any express or implied warranty.
Filing a Claim:
If you bought a Hawksbill Gaming product from another retailer, it’s often faster to handle your warranty claim through the original point of purchase. Please check the retailer’s return policy, as warranty and return periods may differ. If you choose to process your warranty directly with Hawksbill Gaming, click “Begin a Warranty Claim” to open a ticket on our service ticketing system.
Counterfeit products are defined as those not manufactured by Hawksbill Gaming or any of its authorized manufacturing partners, as determined solely by Hawksbill Gaming. Any counterfeit products discovered will be reported for investigation and will not be eligible for return or refund.